About us
SMS Plc are leaders in the smart energy revolution, fitting over a million properties with smart meters and counting. At the heart of the UK energy market for over two decades, we play a critical role in transforming and decarbonising the UK energy system. We are proud of being both an equal opportunity employer and an accredited real living wage employer! We look out for our customers and our focus is ‘putting our people first’.
Our people enable us to do all of this by living our 5 core values: Safety, Customer excellence, Sustainability, Innovation and Pride
The Role
As part of our Infrastructure department and working as part of an established team you will be responsible for the delivery of new connections, diversions, disconnections and upgrades. You will also be responsible for reporting regular updates and progress to customers ensuring the power process is followed and delivered in line with both SMS plc standards and Customer expectations.Previous experience of coordination activities is essential for this role.
Working hours will be Monday to Friday between the hours of 8am - 4.30pm , 37.5 hours per week .
Typical Duties
- Liaising and coordinating with utilities organisations to ensure the timely delivery of new connections, diversions, disconnections and upgrades
- Liaising and coordinating with utilities organisations and customers to identify and resolve site specific problems
- Establish good working relationships with customers and utilities organisations
- Liaising and negotiating wayleaves with third party landowners
- Ensuring all necessary actions are taken (obtaining MPAN, registering MPAN etc.) to make way for successful meter installations
- Maintain and develop relevant project databases
- Maintain departmental administrative compliance with requirements ISO9000:2000 quality management system
- Maintain an awareness of developments within the energy/utilities marketplace
- Carry out all necessary administrative duties as required
- Attending customer / DNO meeting with support from management
- Any other duties as required by the team leader
Skills
- Proficient in the use of Microsoft office packages (especially EXCEL)
- Able to organise and prioritise to meet deadlines
- Excellent written and verbal communication
- Excellent problem solving skills are desirable
Experience and Education
- GCSE (or equivalent) in Maths and English is essential
- Previous experience of coordination activities are essential
- Utilities Industry Knowledge would be advantageous
In return
- 25 personal days per year, with an additional allocation of 8 public holidays
- After 5 years of service you will be rewarded with an additional 5 days annual leave taking it to 30 personal days and 8 public holidays.
- Refer a friend bonus (£500)
- Corporate season ticket travel
- Automatic enrolment into the Company Stakeholder Pension Scheme (will commence following 3 months employment)
- Eligibility to join the Share Incentive Plan following 6 months employment
- We also have you covered with Life Insurance where your next of kin will receive 4 times your annual salary
If you would like the opportunity to work with us, please apply via our careers page or send us a copy of your CV to Recruitment@sms-plc.com .