Why choose us?
Choosing to work for SMS means choosing to make a difference. We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone. Through our range of innovative energy solutions, we are delivering the future of smart energy – working closely with private and public sector partners we are playing a critical role in transforming and decarbonising the UK economy by 2050. 
What's in it for you?
- 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell)
- Hybrid working options.
- Enhanced Maternity and Adoption leave.
- 24/7 free and confidential employee assistance service.
- Medicash health plan offers a wide variety of benefits from cashback on everyday healthcare treatments like optical, dental and physio treatments. Discounted gym memberships and free 24/7 online GP.
- Share Incentive Plan.
- Life Insurance (4 x annual salary)
- Pension matching scheme (upto 5% of salary)
- Developing our people is important to us - we support and encourage development by offering internal and external accredited courses, secondments and study support.
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What's the role?
As a Network Engineer you will be responsible for the maintenance, monitoring and support of SMS’ internal and external networks, to ensure key business systems, sites, and user-access routes are available and performant.
You will be working closely with SMS’ Project Management and Information Security team, you will facilitate the deployment of new technologies, networks and systems in-line with the technology roadmap, ensuring all necessary guidance and frameworks (e.g ITIL, InfoSec) are adhered to.
Acting as an escalation point for BAU support teams and other Infrastructure Engineers, you will provide 3rd / 4th line support for Major Incidents, in addition to the identification of efficiencies and improvements through automation and scripting of environments, processes and systems.
You will also own the change management execution for the network infrastructure, including the technical impact assessment of proposed changes and documentation thereof.
Key responsibilities:
- Manages own workload effectively
- The ability to self-organise with multiple teams across sites showing excellent communication skills
- The ability to build and maintain customer relationships to ensure customers delighted and future growth opportunities
- Demonstrable approach to self-development
- Curious about new ideas and able to translate them into viable plans
- Resilient and responsive to change
- Strong situational judgement and risk management skills
- Contributes to team development through sharing expertise
- Equipped to hit the ground running and deliver results at pace, while maintaining poise
- Positively influence a wide range of stakeholders under a variety of pressures.
To be considered for this role, we would love you to have:
Choosing to This is a SFIA 5 role, the skills and knowledge required for the role are as follows:
- Experience in IT and business/industry work experience
- Broad range of exposure to various technical environments and business segments
- Experience in working with a broad range of diverse and complicated business units
- Excellent knowledge of Cisco hardware including Firewalls, Switches and Routers to include Firepower and Meraki solutions
- Highly experienced working with Cisco IOS, VLANS, routing protocols and HA architecture
- Experience working within ITIL and Information Security frameworks is essential
- Good understanding of VPN technology and processes including SSL and IPSEC
- Experience of supporting large, 24x7 enterprise-grade infrastructure environments.
- Experience with WAN technologies, including point to point link, and MPLS
- Working knowledge of cloud-platforms network architecture ¬¬(AWS desirable)
- Knowledge of multi-site connectivity and remote working practices advantageous
Choosing to Educational Qualifications/Memberships
- Cisco CCNA / CCNP Desirable
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