Why choose us?
Choosing to work for us means choosing to make a difference. We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone. Through our range of innovative energy solutions, we are delivering the future of smart energy – working closely with private and public sector partners we are playing a critical role in transforming and decarbonising the UK economy by 2050.
What's in it for you?
- 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell)
- Hybrid working options.
- Enhanced Maternity leave. Paternity and Adoption leave.
- Automatic enrolment into our Employee Ownership Scheme.
- 24/7 free and confidential employee assistance service.
- Medicash health plan offers a wide variety of benefits from cashback on everyday healthcare treatments like optical, dental and physio treatments. Discounted gym memberships and free 24/7 online GP.
- Life Insurance (4 x annual salary)
- Pension matching scheme (up to 5% of salary)
- Developing our people is important to us - we support and encourage development by offering internal and external accredited courses, secondments and study support.
What's the role?
SMS has combined with Horizon Energy Infrastructure (HEI) and Smart Meter Assets (SMA). By combining our three businesses into one Group, we have created one of the leading providers of UK smart metering assets and reinforced our position as a fully integrated energy infrastructure company.
Following this, we are currently looking for an Operations Data and Support Systems Assistant to join the Horizon Energy Infrastructure Team at their office in Salisbury.
The successful applicant will be a core member of the Operations Team, the main goal is to guarantee revenue streams. The role will be responsible for the quality and availability of systems information and data to manage the meter portfolio. Accurate data is the bedrock to ensure speedy and efficient operational processes include billing. The successful candidate will be responsible for identifying potential issues and implementing corrective actions, identify and remedy areas of revenue leakage and maintaining a variety of data across multiple systems and sources.
This role is offered on a hybrid working basis and the contractual hours are 40 hours per week, Monday to Friday.
Key Responsibilities:
- Prepare and update data in operational registers, the meter portfolio management system and associated financial systems to maintain data accuracy and validity.
- Log, record and create assets in the meter portfolio management system, delete or amend records where applicable and maintain registers of all activity linked to finance reconciliations.
- Prepare termination data to cease billing activity for meters on rental, issue invoices to customers tracking payments and updating internal records.
- Assist in validating invoice disputes, respond promptly to external customers, adjust data where necessary in company systems and implement corrective financial/data transactions when required.
- Manages escalation of data discrepancies internally with IT colleagues and externally with outsourced partners.
- Test system updates, record changes and implement training on changes with other colleagues.
- Provides senior management with accurate reports reflecting portfolio health and provide timely reports to the finance department monthly.
To be considered for this role, we would love you to have/be:
- Have excellent attention to detail and have solid organisational skills.
- Experience in accurately compiling and checking data entries for multiple management systems.
- A logical thinker with demonstratable problem solving experience.
- The ability to communicate professionally, verbal and written.
- Experience in engaging with multiple stakeholders.
- Experience with CRM applications and Management Information Systems.
- Experience with credit, invoicing, and debt collection processes utilizing a variety of software systems.
- Power BI experience.
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