Why choose us?
Choosing to work for SMS means choosing to make a difference. We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone. Through our range of innovative energy solutions, we are delivering the future of smart energy – working closely with private and public sector partners we are playing a critical role in transforming and decarbonising the UK economy by 2050. 
What's in it for you?
- 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell)
- Enhanced Maternity leave. Paternity and Adoption leave.
- 24/7 free and confidential employee assistance service
- Medicash health plan offers a wide variety of benefits from cashback on everyday healthcare treatments like optical, dental and physio treatments. Discounted gym memberships and free 24/7 online GP
- Access to our Share Incentive Plan which allows you to become a shareholder in a tax-efficient way and benefit from the success of the company
- Life Insurance (4 x annual salary)
- Pension matching scheme (up to 5% of salary)
- Developing our people is important to us - we support and encourage development by offering internal and external accredited courses, secondments and study support
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What's the role?
As an Engineer, you should be capable of delivering an exceptional customer service experience to the SMS clients you engage with day to day, as well as being focused on the ongoing development of your technical and personal skills, to achieve your optimal performance.
You'll be a skilled communicator who is able to advise customers on the benefits of smart meters in a clear and coherent manner. You should also be confident in mentoring junior engineering colleagues on best practice technical excellence standards following their formal training. You'll be proactive, and always keen to find new and efficient ways to make your role safer and more efficient. You'll need to have a degree of flexibility to cover emergencies and help teammates with problematic jobs.
Key responsibilities:
- Installation and maintenance of meters
- Other related duties as required by the metering department
- Carry out communication testing for metering and loggers
- Interaction and liaison with the delivery support team
- Maintain safety standards and follow working procedures
- Control and manage stock
- Any other duties as required
To be considered for this role, we would love you to have:
- Level 2 Diploma in Smart Metering (Dual Fuel/Power) or Proof of Electrical Competence
- Electric Smart Metering Experience
- A current, full UK driving licence
- Strong technical skills to delivery exceptional First fit levels
- A proactive approach to pre-visit customer communication
- An understanding of industry governance and compliance
- Customer Focused
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